Chasing the information in a locked PDF file…

The amount of data moved around because of CPS/IoT devices today is amazing. One of the first things to consider is the amount of data thrown out before humans ever touch it. Then you have the amount of data generated but not fully consumed. Finally, you have the concept of data generated, analyzed and consumed.

It is a lot of data.

The reason I’m talking about this, and creating more data although I am not an IoT/CPS device I promise, well as far as I know I am not. Data professionals talk about creating data lakes and Hadoop clusters with the intent of rapidly taking in information and spitting out analytics. They have moved the ball effectively in the past five years. Reducing the time, amount and increasing the quality of the data produced radically.

From that there is of course the reality of IoT/CPS expansion. We aren’t talking 100,000,000 more devices, add a set of zeros to that and increase the number to 30 from 10. Or 50 depending upon which analyst currently has your favor.

50 billion devices on the high side deployed, 30 billion on the low side deployed. From roughly around 12 billion today in 2016.

It is a huge increase.

It is also deploying a much broader number of home based solutions that increase the amount of data produced. The value of information is not in its creation. The value of information is not even in the acquisition. The value of information is in its reuse. Once something is used a second, third or more times its value increase radically.

What it is, frankly, is applying the Boston Consulting Groups Experience Curve to information. The more information we reuse the less the cost of the information to acquire is, the greater the value the information has and so on. Experience drives the cost of a process down. For IP, experience is reuse.

For companies that means that really smart person that sends around locked PDF files, actually isn’t as valuable as the person that creates and shares information freely. In evaluating and building a system for capturing, improving, educating and growing an organizations information stores you look for those who share.

Those who do not whisper tacit knowledge.

In fact, what you really want is to create a group of people whose focus it is to find tacit knowledge and turn it into explicit knowledge. Then another group of people who focus on finding new ways to deliver the found information to people.

With the help of an amazing team I had the opportunity to take part of this dream into the real world. Building an IGKT system (Inter-generational knowledge transfer) for the company the team and I were working for. That system, wasn’t understood but it actually worked. Taking information freely available and putting into an easily consumed format. We actually used interns to build the system to reduce the cost overall. We mapped job levels and career goals into training.

Given time we would have built out the system to finish the other side of IGKT, that of capturing internal tacit knowledge. Sadly, the project ended because of short sighted people that didn’t see the value of capturing information and reusing it. A problem that many companies have.

The game is afoot Watson. Time to start digging in and building a system that quickly moves the napkin you created at lunch into a shipping product for your organization!