Flawed orientation results in flawed observation. Consistently flawed observations result in poor decisions and ultimately the wrong actions. It is the beauty of the OODA Loop. Manage orientation and you will get better decisions faster. The problem and I have beaten it to death I am sure is that we are missing both ends of the orientation.
Innovators look at the way we solve problems and ponder. Why are we doing it that way? Why not this way? They, the innovator, change r their orientation to result in anew observations. We as a knowledge society heading into the information age, need to be aware of the problem we have created over the past 200 or so years.
There are better ways to observe problems. A system that takes into account the reality of data and observations is stronger than the one we have now. Today we have a system that creates both hierarchy and stifles innovation. SO the innovators moved to the right. You can’t shut down innovation if they go to the crowd who then funds them.
A knowledge capital system that mixes experience with youth is critical. History teaches us that our system is always one with change coming. Change being the one variable that will impact everything and frankly it is easily seen. We just don’t orient our systems to pay attention to pending change. But it is there. It lies in the idea that sits in the head of the intern who isn’t allowed to speak at a meeting. They take the idea that their orientation overserved and move that idea to another company either their own, or one they start with their peers.
Traditionally KC and KM systems have been denoted as triangles. The one I invented called DLM© and published in my book Transitional Services is now slightly off I realized. Yes, I would still create a triangle because you have to both move and refine information in a good KC system The top end of a Knowledge System is answering questions and solving problems. The change that needs to occur is at the earlier or napkin capture level. My change would be a triangle sitting on top of a circle. The circle would be the modification of the feedback loop within John Boyd’s OODA Loops.
`A Knowledge Capital system that accounts for new, experienced and ultimately the other angles of orientation towards a problem. Let’s take a moment to look at the problem of information or as it is often called Big Data. The reality of big data is analytics. How much information can I process in the time required for the information to be useful. Let’s take the example of a building. Traditionally (and still the case) buildings start out as holes in the ground. Today we build the building the way they have been built for the many 100’s of years. But there is new concept that may be of long term value to consider. What if we build a solar array or a green array on the roof of the building, it changes the concept of the roof (we have to reinforce the roof more than we have in the past) and the new orientation created results in a new building. One that is cooler (green on the roof) or one that produces its own power (solar on the roof). Creating a unique Microgrid per building is a new way of looking at the reality of an old problem (building a building).
So that Knowledge System needs to account for the ways things have been done. That traditional orientation needs to have a place. In fact, in the DLM© system that would be the SME managed top portion of the IP infrastructure. The value proposition of the DLM© was the modification of the existing IP due to change. IE support for the new orientation related to the old information. We are able to accommodate the new way of producing buildings. The change? The architect and engineer have to make sure the roof can support greater weight. IF we are building solar than we have to orient the overall observations to include support for a building level. Perhaps a group of buildings can work together to create a city block Microgrid and so on.
IC systems have to support the new and exciting innovations that are possible with new orientation. They also need to have a stockpile of information that is vetted and applicable based on experience. One doesn’t work without the other in the long run. Inter-generational knowledge transfer is a two-way street!
Inter-Generational Knowledge is a two-way street